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Frequently Asked Questions (FAQs)
Feel free to reach out for any farther questions or backing not covered in this FAQ section. Your safety and satisfaction are our top precedences!
Standard towing is used for safely transporting a vehicle from one location to another, such as to a repair shop or a home garage. It’s best used in non-emergency situations when your vehicle is immobilized.
Emergency towing is available 24/7 to quickly remove your vehicle from a hazardous situation, such as after an accident or breakdown, ensuring your safety and that of other road users.
Long-distance towing involves transporting your vehicle over a considerable distance, often across cities or states. It includes secure loading and proper handling to ensure your vehicle’s safety during transit.
Flatbed towing is ideal for vehicles that are inoperable, have low ground clearance, or require extra protection, such as luxury or classic cars, ensuring that all wheels are off the ground during transport.
Yes, specialized motorcycle towing ensures that your bike is securely lifted and transported without damage, using equipment designed to accommodate two-wheeled vehicles.
Roadside tire change services help you replace a flat or damaged tire on-site, ensuring you can continue your journey safely until you reach a repair facility.
Tire replacement involves fitting a new tire if your current one is beyond repair, while a tire change typically involves switching a flat tire with a spare.
If your car battery dies, a jump start service can help recharge your battery on-site. It’s advised to contact the service provider immediately and wait safely until help arrives.
If you run out of fuel, emergency fuel delivery brings a small amount of gas directly to your location, allowing you to reach the nearest gas station without stranding you on the road.
Car lockout service assists drivers who are locked out of their vehicles by safely unlocking the door without causing damage.
Car locksmith services cover not only lockouts but also other issues such as broken keys or malfunctioning locks, ensuring comprehensive security solutions.
Emergency winching is used when your vehicle is stuck in mud, snow, or a ditch. It uses specialized equipment to pull your vehicle out of the difficult spot.
Winch-out towing is designed for vehicles that are trapped or off-road,
using a winch to carefully extract the vehicle without causing additional damage.
Heavy-duty winching services are designed for larger vehicles or heavy equipment that requires extra power and robust equipment to be safely extracted.
Commercial towing is tailored for business fleets and commercial vehicles, ensuring they are handled efficiently and with minimal downtime.
Yes, towing services for buses and RVs take into account the size and weight of these vehicles, employing specialized equipment to ensure safe transport.
Heavy equipment towing covers the transport of large machinery such as construction or agricultural equipment, ensuring that the equipment is securely fastened and safely transported.
Big rig towing services involve specialized tow trucks that can handle the size and weight of large trucks and trailers, ensuring compliance with safety regulations.
Heavy duty winching services are equipped to handle extreme situations involving very large or heavily stuck vehicles, providing greater pulling power and stability.
Heavy duty recovery service is designed for vehicles that require extra support to be extricated from difficult situations, using specialized recovery gear to minimize further damage.
Cargo load shifts refer to the realignment or rebalancing of improperly loaded cargo, ensuring stability and safety during transport.
Cargo load transfers involve moving cargo from one transport vehicle to another with care, using equipment and protocols that prevent damage to the goods and the vehicle.
Many of the services—especially emergency towing, roadside assistance, and winching — are offered 24/7 to ensure help is always available when needed.
We typically offer consultations over the phone to determine the best solution based on your situation, the type of vehicle, and the specific issue you’re facing.
Roadmaster 24h Towing : How it Works
Call Us Anytime
Provide Your Details
Share your name, vehicle info and the issue. We’ll handle the rest.
Share Your Location
Give us your current location so we can send the nearest tow truck right
Immediate Dispatch
Once we have your info, we quickly send the closest tow truck to your location.
Quick Confirmation
Our team confirms the tow is on its way. Relax while we take care of everything.